Cancellation and Refund
If you wish to cancel a purchase you can let us know through email at firstname.lastname@example.org or through our contact page.
If you wish to return a purchase it must be done within seven days of having recieved the products. Please also intimate us by email at email@example.com. The products shoud be returned undamaged,unopened and in the original packaging within five working days of this along with a copy of the delivery note or invoice.
Please also include a covering letter with your full account details.
However ,cancellation is not possible if the products have been custom made for you.
No return or cancellation is allowed on discounted items.
This information will be included on the relevant invoice.
Refunds will be made within 30 days after reciept of the returned product through the same channel that we recieve your payment. The refund will be the sum paid minus the direct delivery costs (transport and order handling costs)